Refunds and Exchanges
30 Day Refund Policy
We want to ensure that you are happy with your experience at Flowerself, so we offer a 30 day refund policy on any of our items. The items must be unopened and in their original condition, and accompanied with a receipt or an eligible proof of purchase. We are more than happy to refund the original amount paid for the goods, but it is the customer’s responsibility to deliver the goods back to our facility located in Richmond Hill, Ontario (Canada).
1 Year Warranty
All FlowerSelf scissors and knives are good for a 1 year warranty. To receive a replacement, contact us at the email below. In order to receive a replacement, you will need to deliver / bring the item to one of our locations, as well as provide the original receipt.
Contact us at email@example.com for all other enquiries.